Customer Service Associate-St. James-Ref:ICO173

IN THIS ROLE, YOU WILL

• Provide responses to customer inquiries based on pre-determined scripts and procedures
• Research and resolve customer problems
• Navigate through multiple computer applications with speed and accuracy
• Provide customers with information about additional products and services
• Other duties requested based on client requirements

REQUIREMENTS

• 18+ years & HS Diploma (or equivalent)
• Customer service experience (preferred, but not required)
• Ability to operate standard office equipment (phone/computer)
• Professional positive attitude and courteous telephone etiquette
• Must be willing to commute to our office in Montego Bay

WE PROUDLY OFFER:

• Hourly Rate + Incentive Pay & Overtime Available
• Paid Training
• Casual, Fun Work Environment
• Opportunity for Advancement
• Health Insurance (medical, dental, vision) & Other Benefits*